Technical Writing

If your company is into software development, telecommunication or even IT then you must be requiring a team of Technical writers to create all your software manuals, training modules, policy manuals and even project guides. Catering to the needs of your Software Development team is not an easy task. And having an on-demand team of technical writers is even tougher.

Before you even start wondering why is it so tough, let us clear your doubts. Similar to any other genre of writing, technical writing definitely requires a lot of planning and brainstorming. Apart from that it also requires key industry and domain knowledge. It is imperative for any technical writer to know in details about the software for which the writer needs to create the manual. Whether it is basic how-to guides or extensive software manual documentations, you need sound writers who are aware of the industry and domain.

MetricFox brings you a team of highly-skilled technical writers and project managers who work closely with the clients to ensure the best possible productivity is delivered. Our expert technical writers have the ability to see the big picture and work accordingly to ensure on-time delivery.

Out team of writers are extremely competent in learning the intricacies of software programs or mobile applications. This way they can come up with the most accurate end user manual or training kits. With their strong technical knowledge and excellent communication tactics, our team of writers are extremely capable of successfully communicating with the software developers or the subject matter experts on the client’s side. Whether it is regularly interviewing the subject matter experts or anticipating the questions placed by the software end users, our technical writers are adept at creating content that are apt for such purposes.

Get content that will grow your business

Precision content creation requires ample research, talent and in-depth understanding of the medium

Working with MetricFox will help you with the following:

Domain Knowledge: Expert writers with various industry knowledge such as IT, telecommunications, software development, transportation, manufacturing or even healthcare

End-to-end support: Our team of writers have the capability to provide end-to-end support on different projects. From brainstorming sessions to creating domain-rich documents to keyword centric writing pieces – our writers will ensure you get it all done at the right time.

Core project team: For each client we form a core project team that will be led by a project manager who will be your key point of contact. This reduces the chances of confusion and increases delivery speed and productivity.

Choose MetricFox for the following projects:

  • User guides and manuals
  • How-to guides
  • Administration guides
  • Integration guides
  • Operation manuals
  • Technical manuals
  • Policies and procedures
  • Training materials
  • E-learning and instructional designing-led courses
  • Annual reports
  • RFPs, Proposals and sales collaterals
  • Product specification documents
  • Data Sheets
  • Release notes
  • Knowledge articles

Our professional technical writers have expertise on:

Software documentation

Software documentations can be software program end user manuals, training manuals, e-learning kits, technical manuals, owner manuals, maintenance guidelines, engineering specifications, technical data manuals, troubleshooting guidelines, warranty descriptions, legal disclaimers, assembly instructions, etc.

MetricFox caters to companies that develop software programs that need software user manuals, online help systems, instruction guides, or even software training materials. Our expert team of writers help these companies bridge the gap between their customers and the software programming teams so that the end users are able to easily handle the software and meet their required objectives. Our expert instructional designers are highly capable of creating training materials for different companies based on their domain requirements.

Technical white papers & Case Studies

White papers are extensive informative guides on a particular niche topic that deals with a particular solution or a methodology. Technical white papers need to address the user's problem or provide solutions. The writers must understand that a technical white paper does not mean that it should talk about technology. Our writers have the sound knowledge of such vital issues and ensure that they are perfectly catered to.

Case studies provide detailed analysis of real cases and how the solutions were provided by the client company and how the issues were resolved. Our technical writers ensure the case studies are filled with data, charts and solutions to showcase the brand better.

Mobile Applications

Over the last few years development of mobile applications have increased in leaps and bounds. Companies are developing apps for smartphones for users worldwide. It is important for technical writers to adapt to the latest apps that are coming into the market. Our technical writers keep themselves updated with the latest application features and the basic concepts of user interface texts. Also, they:

  • Are extremely familiar with the kind of words and phrases used for communication on mobile applications
  • Have knowledge on how to use limited content based on the space available
  • Know the list of vocabulary used for different context
  • Are aware of what content to use for different mobile operating systems

We train our technical writers to learn more and more on user assistance content and keep themselves updated.

Reports, Plans & Policies:

Many companies have complicated business plans, reports and policies that needs to be handled by experts who have technical knowledge. Any loopholes in such vital documents can lead to legal harassment on the company's part. This may include employee handbook, policy guidelines, research documents, annual reports, and so on. Technical writers at MetricFox have the capability to create content that is non-discriminatory, lucid and easy to understand.

Brochures & Proposals:

Many a times, brochures and proposals might need technical assistance depending on their nature of content. Sometimes such brochures might require the help of technical writers to ensure clarity and technical knowledge. Our technical writers take their writing to a deeper level of understanding to deliver the best quality possible.

Looking for outstanding work delivered on-time? MetricFox has the capability to do that and more.

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